BITMAIN is the world's leading manufacturer of digital currency mining servers through its brand ANTMINER, which has long maintained a global market share and leading position in technology, serving customers across over 100 countries and regions. The company has subsidiaries in the United States, Singapore, Malaysia, Kazakhstan, and other locations.
BITMAIN offers cutting-edge technology in power efficiency, providing the global blockchain network with the industry's best computational infrastructure and solutions. Since its establishment in 2013, the company has improved the overall power efficiency of its products by two magnitudes.
BITMAIN is focused on the field of digital currency mining servers, adhering to the values of win-win cooperation, long-term value, and trustworthy partnerships.
BITMAIN supports the global blockchain network in achieving a healthy and stable growth in computational power through continuous business cooperation and loyal partnerships.
BITMAIN and its partners work together to deal with industry fluctuations, sharing the risks and rewards.
BITMAIN is committed to providing customers with high-quality products, services, and solutions.
ANTMINER S9 was released in 2016, which continues to operate in 2022, proving the quality and longevity of ANTMINER products.
Actively improve an efficient supply chain management with excellent suppliers that provide leading technologies, efficient production capacity, and quality assurance.
Adhering to the R&D concept of “Quality by Design”, BITMAIN attaches great importance to product quality during development.
Establish a global after-sales service network and provide customers with a 24/7 quick response rate.
Enrich customer relations, establish global HUB warehouses, speeding up the turnover of after-sales logistics.
Provide key customers with spare parts and on-site maintenance services.
BITMAIN after-sales strategies have three methods, After-sales Advance Replacement Service, Miner Repair (Shipping), and On-site Miner Repair. The ASAR service strategy provides customers with alternative miner solutions during the maintenance period, avoiding losses caused by the customer’s inability to mine during the maintenance period.
The ASAR service has two choices. The first is a Deposit-based ASAR Service, and the second is a Credit-based ASAR Service. The customer sends the miners for repair, and after tracking the relevant logistics information on the corresponding logistics website, the customer can contact BITMAIN customer service for confirmation. BITMAIN will arrange miners from the national spare parts warehouse (HUB warehouse) and ship them to customers within 1-2 working days before the package is signed.
With the “ANTMINER” brand as the center, BITMAIN cooperates with excellent suppliers to provide customers with highly competitive products and services. BITMAIN with the world's top Bitcoin mining pool platforms, cloud computing platforms, blockchain financial providers, service platforms, jointly create an ecosystem covering the entire chain of the digital currency mining industry.